GroupWise 2014: Getting there

GroupWise 2014 has been out for about 6 weeks now, and we’ve been contacted by many customers asking about our experiences, and how they can most effectively get from where they are (often still on NetWare) to where they want to be with GroupWise 2014.

 

Image courtesy of David Castillo Dominici, / FreeDigitalPhotos.net

Image courtesy of David Castillo Dominici, / FreeDigitalPhotos.net

 

We’d like to help you cut through the maze of options, information, questions and concerns about your upgrade to GroupWise 2014.  Not only have we done hundreds of GroupWise upgrades over the course of our careers, we’re right in the trenches with GroupWise 2014.  Here are a few ways we can assist with your migration/upgrade.

The Caledonia Upgrade Guide for GroupWise 2014

Can you believe that we’ve been writing upgrade guides since GroupWise 6.0?  These guides are designed to give a confident GroupWise administrator step-by-step instructions on how to implement new GroupWise versions.  We not only give you a step-by-step upgrade guide, but also provide you with insight all along the way so that you can understand what has changed, why, and how to deal with the new changes without headache.  These guides are available for in-place upgrades, moving from one server to another (including moving from NetWare), in both PDF and print versions.  Click Here to find out more about these guides.

The Caledonia GroupWise Power Administrators Resource

While we believe our upgrade guides are very thorough, we also realize that sometimes folks just need a bit more help, or simply want to know all they can about their GroupWise system.  To better serve those customers, we have created the Caledonia GroupWise Power Administrators Resource. This membership site will give you benefits beyond our upgrade guides.  Any administrator who joins with at least a quarterly membership, will receive the PDF guides for free (monthly members will receive the guides when their second monthly payment has been made).  Not only are our upgrade guides included, but also all the other PDF versions of books with Danita Zanrè as author or co-author.  That includes the GroupWise Mobility Service Guide, Moving GroupWise, and any other books she writes in the future.  Additionally, members receive monthly members only webinars, replays of all earlier webinars, video how-tos, private wiki and more.  If you are contemplating a GroupWise 2014 upgrade, and feel like you could benefit from some additional assistance, this is the place to be.  Click Here to check it all out.

Personalized GroupWise Consulting

We also provide comprehensive consulting to get you where you want to go.  Last year, we did over 50 GroupWise upgrades, and all but one were remote.  Here’s a little link to our Facebook album that shows some of the locations we “visited” (you need not have a Facebook account to see these pictures.  We can provide remote consulting through your own VPN or remote access solution, or our own online methods.  Thus, even if you have no reliable remote access solution, we’ll make it happen!

What types of services do we provide?  Other than procuring your hardware and licenses, we will do your GroupWise upgrade from start to finish (we’ve even assisted folks with putting the DVD in a new physical server and walking through an installation until we could get to the point to bind an IP address and get remote access), or any part that you choose.  You might ask that we look over your plan and give you recommendations.  You might choose to have a thorough health-check of your current system before you jump in.  You might want us to come in after you have installed your server and are ready for the final GroupWise upgrade (and/or migration).  No GroupWise consulting job is too small or too large.  You do what you are comfortable with, and we’ll do the rest.  And, if you are a member of the Caledonia GroupWise Power Administrators Resource, our consulting rates will be discounted 15% for you!

 

We’d love to “get you there”.  Just click our “Contact Us” link on the menu, and we’ll get the conversation started!

Happy GroupWising!

danitasigblue

Importing Active Directory Users with Dots in Names

If you are intending to import GroupWise users from Active Directory, and those users have dots in their names (for example, danita.zanre), you will have a problem.  A dot is not an allowed GroupWise userid, and the import procedure through the new Administration Console will to allow for this.

Fear not!  My friend Morris has created a little utility that can assist.  You can download it here –  AD-GWImport

[UPDATE}

Note that the Readme lists a Linux version, but it is not available yet for Linux – only for Windows!

As always, let us know if we can assist with your upgrade!

danitasigblue

When an error’s not an error – GroupWise 2014 Notes

GroupWise 2014 upgrades are in full swing.  I’ve personally been involved in four already, and the Novell forums are starting to see some action regarding GroupWise 2014.  Of course, in the forums that means we are seeing problem reports, and a lot of simple confusion as to how the new upgrade and administration works.  Folks rarely pop over to forums.novell.com just to say “I upgraded and it was awesome”.  By the way, if you upgrade and it’s awesome, I’d recommend that you DO go to forums.novell.com and tell the folks there just that!  While we all know that support forums usually contain mostly gripes, complaints and problems, it’s nice to see the successes too!

Anyway, today’s topic is error messages that aren’t really errors, and how not to panic :-) .  I’ll specifically show you two error messages that you may see that really don’t mean what they seem to mean!

inigo_montoya

 

iManager Plugin Java.net Error

iManager Plugin Error

When you first install the iManager Plugin, there is no prompt or indication that it needs configuration.  Thus, the first time you attempt to use it, you get a very elusive error that leads you to believe something is terribly wrong.  Just click the “GroupWise Configuration” tab to set up the plugin!

The Object is in the Pending Operation State

Occasionally you will click “save” on an operation and IMMEDIATELY see this error message:

Pending Operation State

Pending Operation State

The confusion arises when this happens immediately after you save a change.  It can deceive you into thinking that your change was not saved, when in fact this error is simply telling you that your change WAS saved, and now you cannot make new changes until the prior changes have been completed.  You will probably never see this on a single PO system, but if you are centrally managing objects from the primary domain  admin service, you will frequently see this when modifying an object on a secondary domain.

I hope this will help some of you feel more in control when you see these new error messages and wonder what you might have done wrong!  The answer is probably “nothing”!

Happy GroupWising

 

danitasigblue

The installation routine crashed when I upgraded a domain! I lived to tell the tale.

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

This week I ran into an interesting situation attempting to upgrade a secondary domain to GroupWise 2014.  Well, in reality I had no problem upgrading the domain.  It upgraded perfectly.  I simply could not get the admin service to configure and launch.  We actually ran the system this way for a few days, with the domain and post office upgraded, and users happily accessing the post office with the GroupWise 2014 client and GroupWise 2014 WebAccess while I tried to ferret out the issue (thanks to some smart people at Novell!)  I could manage the system just fine from the primary domain, so I just took a deep breath and patiently waited for Novell to figure out what was up.  What was clear was that each time I would click “finish” on the installation/upgrade screen, the admin service would crash and create a core file, but we were getting no useful information in any logs.

If you’ve read our Upgrade Guide for GroupWise 2014, we mention a few times that the admin service seems very particular about having everything “just so” in your GroupWise system.  In our “moving” guide for GroupWise 2014, we have you edit the path to the domain in ConsoleOne before you move the domain to the new server.  On an in-place upgrade (such as the one I was working on), one would assume there would be nothing to modify.  However, it seems I ran up against an issue where the domain location in the wpdomain.db file was not the same location in my gwha.conf file.  The wpdomain.db file has values for both UNC and Linux settings.  My Linux setting was set to:

/mnt/lochgelly/GRPWISE/domains/caledoni

The mta file for my domain listed in the gwha.conf pointed to

/media/nss/GRPWISE/domains/caledoni

If you’ve been around here awhile, you will recall a blog post I wrote on how to configure ConsoleOne to allow you to manage GroupWise on Linux properly both from a Windows workstation, and from ConsoleOne directly on Linux.  In this particular instance, this is why the upgrade was failing.  To refresh your memory on why you might end up with paths similar to the above, check it out here:

Administering Your Linux GroupWise Domain from Linux and Windows

It was easy enough to fix.  I reinstalled the ConsoleOne snapins on my Linux server (they get removed during the GroupWise 2014 installation), edited the location of the domain to the true path, and not the mount point path, and reran the upgrade procedure.

Note, I still had an odd issue with a blank error message popping up at the end of the upgrade configuration process, and the admin service would not restart automatically.  Since there were no errors in the admin service log, and the service had not crashed, I simply restarted the service manually, and voilà!  Everything was configured properly.

Hopefully this will help someone else out there from getting “stuck” in this process!

danitasigblue

Novell has shipped GroupWise 2014!

Time to go download!

ID-100225138

Image courtesy of satit_srihin / FreeDigitalPhotos.net

I’m ready to celebrate!  As I am sure are the GroupWise developers.  GroupWise 2014 has “hit the streets”.  You can download it here:

https://download.novell.com/Download?buildid=GYNeMTBydHU~

There are two download.novell.com links right now.  One just says GroupWise 2014 (link above) and the other says GroupWise 2014 Eval, but that link is not working as of the time of this missive.  They should be the same files though.

And we got our official GroupWise 2014 Upgrade Guides ready just in the nick of time.  The “In-Place” guide shipped at 218 pages.  The “Move/Migration” guide came in at 264 pages!  That’s a lot of upgrade info!

Our entire list of GroupWise 2014 listings can be found here!

Product Manager Dean Lythgoe has been posting some good info on his blog over the past few months.  Check it out for more info on what’s new!

Here’s to your upgrade success!

 

danitasigblue

 

 

 

The GroupWise 2014 Upgrade Guide is shipping!

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We’re pleased to announce that the first of two GroupWise 2014 upgrade guides by Caledonia is now shipping. This first version deals with in-place upgrades on Linux and Windows. The guide covering migrations/moves to new servers with be tight on its heels!

We do have a book bundle that includes both of these guides. Find out more about all of the purchase options here: http://bit.ly/cat-gw2014

It’s been a LONG process. Paul Lamontagne and I have worked hundreds of hours in order to bring you the best information available on upgrading your GroupWise system. The Novell GroupWise team is still hard at work, readying this great new release for you. Novell is still saying 1st quarter, so that’s right around the corner.

There is a lot NEW about GroupWise 2014, and we don’t want you to be surprised by anything as you go through your upgrade. Time to start some light reading :-)

Danita

What’s New – Week of January 13, 2014

Here are the new items and changes since our last update.  Check back here often.  You can always see “What’s New” by accessing the item from our site menu.

Image courtesy of Stuart Miles / FreeDigitalPhotos.net

New Wiki Content

We have kick-started the membership with a plethora of wiki content.  Please note that while we have a lot of new content here, there is still some cleanup of formatting and addition of screenshots to do.  We appreciate your patience!

New Webinar Content

2014-01 – To Be Announced

2013-12-10 GroupWise Mobility 2.0 Overview

New How-To Video Content

Installing/Upgrading GroupWise 2014 Client with ZCM

GroupWise 2014 Client Auto-Update through POA

 

Q&A

Since the site is new, there are no new items in the Q&A section.  Remember that we are not attempting to replace sites like forums.novell.com or the ngwlist.com, but rather tackle member issues that need more thought and consideration than might be available in those venues.

Members Log Analysis

Don’t forget one of the top benefits of your membership.  Upload your logs to us monthly (any day you choose, but only once a month please, unless we ask for follow-up).  Go upload your logs now here.

Other GroupWise News of Interest

Here are a few blog posts/articles/etc that caught our eye this week.

GroupWise:  Change your Mind About Frequent Contacts – by Dean Lythgoe

What’s New for week of December 16, 2013

This is our first “what’s new” post for the GroupWise Administrator Resource membership site.  Each week I will be creating a “what’s new” post that will actually be updated throughout the week, and then I will send out a weekly (or perhaps bi-weekly) email to the membership summarizing the changes.  You can always see “What’s New” by accessing the item from our site menu.

New Wiki Content

We have kick-started the membership with a plethora of wiki content.  Please note that while we have a lot of new content here, there is still some cleanup of formatting and addition of screenshots to do.  We appreciate your patience!

New Webinar Content

2013-12-10 GroupWise Mobility 2.0 Overview

New How-To Video Content

GroupWise 2014 Initial Installation

Q&A

Since the site is new, there are no new items in the Q&A section.  Remember that we are not attempting to replace sites like forums.novell.com or the ngwlist.com, but rather tackle member issues that need more thought and consideration than might be available in those venues.

Members Log Analysis

Don’t forget one of the top benefits of your membership.  Upload your logs to us monthly (any day you choose, but only once a month please, unless we ask for follow-up).  Go upload your logs now here.

Other GroupWise News of Interest

Here are a few blog posts/articles/etc that caught our eye this week.

GroupWise:  Change your Mind About Frequent Contacts – by Dean Lythgoe

 

The Caledonia GroupWise Power Administrator Resource is Live

Yesterday we held our kick-off webinar for the Caledonia GroupWise Power Administrator Resource. We were joined in this webinar by Kai Reichert, Novell Product Manager for GroupWise Mobility Service. As part of our webinar, we installed and configured a new GroupWise Mobility Service 2.0 server, and Kai answered many questions by the attendees about the new release and the future plans for Mobility.

“Image courtesy of Stuart Miles / FreeDigitalPhotos.net”.

So what is the Caledonia GroupWise Power Administrator Resource you ask?  It is a membership site packed with information for serious GroupWise Administrators.  Just some of the benefits include:

  • Monthly log file analysis by the Caledonia team.
  • Monthly members only live webinars, with recorded replays available.
  • How-to videos for tasks that often are usually better shown than explained.
  • Members only wiki
  • Free copies of all books written by Danita Zanrè (with a minimum of two months’ membership
  • Discounts on Caledonia consulting fees and special members only access to Caledonia personnel

This site is for serious administrators who want exclusive access to over 20 years of GroupWise experience.  Come check us out!

GroupWise Mobility Service 2.0 is ready (and so is our book)

Novell has announced the availability of the GroupWise Mobility Service 2.0. This means that the Caledonia Guide to GroupWise Mobility Service 2.0 is also available for immediate purchase. You can find more information about it here. If you are a member of the Caledonia GroupWise Power Administrator Resource membership site, we will be having our first live members only webinar on December 10, 2013 at 9:00 am MST. There is still time to get in on this membership at a discount. We have a special coupon for an annual subscription that will save you $200 per year. Just go to http://postie.caledonia.net/store and you’ll see the Annual subscription in the Featured Products. Use the coupon code gwadmin200 to receive the discount. We also have monthly and quarterly subscription options at http://www.caledonia.net/register.

So, go get your book (and/or membership subscription), then, jump over to https://download.novell.com/Download?buildid=xWnnbrV7Xic~ to get the Mobility files.

Once again, thanks for your continued support of Caledonia and all we do here. We hope you have fun with Mobility 2.0.

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