We are happy to announce that we are moving our online store to a new site. It will take a few days before all of our products are active in the new store and it is possible that you will need to go to two different sites to purchase items if some of the items you are looking for are not yet in the new site. We have been working this weekend to add our most popular products to the store. You can see the new store at http://www.caledonia.net/store.

If you are a previous customer, your customer information has already been entered into the new cart.  You will need to request a new password.  We have not yet figured out a way to enter all of the previous orders and give you new download links for those products, but we are working on that.  If, in the meantime, you need to download your old products and cannot find them in the account information for our new store, please let us know and we will get you a new link ASAP.

It’s a work in progress, but we are hopeful that it will be a painless shopping experience for you in the future.

Danita

On April 2, 2010, GroupWise 7 officially reached End of Life for Novell General Support. What this means for GroupWise 7 (and older!) customers, is that if you have not upgraded to GroupWise 8, you cannot open a Service Request directly with Novell, unless you have specifically purchased Extended Support.. Service Requests can only be opened with Novell for GroupWise 8 issues for customers on standard maintenance.  You can continue to receive support at the Novell Support Forums on an “as available basis” as well.

Now, we at Caledonia agree with Novell that you really should get upgraded to GroupWise 8, and we’ll even help you do that if you need assistance. We have the Caledonia Upgrade Guide for GroupWise 8 if you just  need some guidance to get you started, or if you need more assistance than that we can give you an estimate for a remote upgrade for your system.

In the meantime though, we realize that you need support for your system before you get it to GroupWise 8.  At Caledonia we offer a wide variety of support options from email to telephone to remote access.  It’s very easy to open up a support request.  Simply send an email to gwsupport at caledonia dot net (doncha love the way we have to try to trick spammers these days?) and we will get back to you as quickly as possible with our rates and availability.

Danita

When is the last time you had an independent health check of your GroupWise system? It is often easy to believe that things are running well, and are optimized for your system when no one is complaining about performance. However, we find that most times when we are called in for health checks, we can find a few ways to clean up your system and make recommendations for improving your system’s health.

April is Spring Cleaning month for Caledonia. Get 10% off of a standard health check if you book it by the end of April. Just contact us at info @ caledonia . net for more details!

Thanks.

Danita

Novell has announced their Technology Preview of the Novell Mobility Pack for GroupWise, which is their replacement for the GroupWise Mobility Server. You can find out more about the Technology Preview here.

Caledonia is hard at work on a comprehensive guide to the Novell Mobility Pack. We also recognize a need for documentation NOW that helps our customers get ready for the Mobility Pack. Thus we have made a portion of our upcoming guide available as a “Quickstart” version, that can assist you in getting up and running.

We offer this guide free of charge. We only ask that you “register” through our shopping cart process to receive the guide. As the Novell Mobility Pack gets closer to shipping version, we will release our full Novell Mobility Pack Guide. If you download this preview QuickStart Guide, we will be sure to not only let you know when the final version is ready, but we will also offer you a 20% discount on the final guide when it ships.

Just go to http://www.caledonia.net/gw-mobility.html to get the guide.

Good luck!

Danita

We’ve tested some new GroupWise WebAccess helper apps for the iPhone, and are pleased to say that these are very nice additions to the GroupWise arsenal of apps for the iPhone.  We discussed GW Web a few months ago as a front-end for GroupWise WebAccess.  Now the developer of GW Web has come up with two additional new apps that give GroupWise WebAccess a very “iPhone” look and feel.  GW Mail and GW Calendar .

Both GW Mail and GW Calendar use WebAccess as the back-end access to GroupWise, and thus are available for any iPhone user who has access to GroupWise WebAccess.

GW Calendar

As you can see from the screenshot below, GW Calendar brings a real iPhone look and feel to the GroupWise WebAccess calendar, and of great interest of course is the “Week View”, which is unavailable in the WebAccess simple templates.  Version 1.0 does not have the ability to add new appointments, so it will be a “read-only” view.  You will still need to go into the WebAccess application to add appointments for now.

GW Mail

GW Mail version 1.2 (due out in the App Store this week) not only gives users a real iPhone mail “look”, but adds the ability to access folders (version 1.1, currently available in the App Store does not have folder support, but the developer has it ready for approval).  GW Mail can access the GroupWise Frequent Contacts Book and System Address Book for address lookup as well.  We certainly have a few things on the wish list  - like swipe to delete, move to folder, and multiple item actions, but we know this developer will continue to improve and enhance the app as it moves forward.

The nice thing about having both GW Calendar and GW Mail on the iPhone is that you get a similar experience to using the native iPhone apps.  Click the GW Calendar icon to go directly to your calendar.  Click the GW Mail icon to get directly to your inbox.  No more loading up WebAccess, just to click more links to get to where you wish to go.

Have fun iPhoners!

Danita